Account owners can upgrade or downgrade plans at any time. To change your subscription go to Account admin > Your subscription. Click Change subscription...

If the plan you wish to downgrade to isn't showing in the Plan drop down menu of Change subscription, go to Account admin > Manage users and delete a...

We're sorry to hear that you're thinking of leaving us. Was it something we did (or for that matter didn't do)? Please don't hesitate to con...

Account owners can reactivate their account within 120 days of cancelling your subscription. All customisations will be saved for this period. After 120 day...

Account owners can see which plan they are signed up to via Account admin > Your subscription. Account admins can see which plan they are signed up t...